MetriCup Blog
Your shots are dialed in. Is your business?
Guides for specialty coffee operators on labor, sales, customers, and what the data actually means.
Rich ManalangThe Coffee Shop Owner's Guide to Running on Data
Your POS shows you what happened yesterday. Running a modern coffee business means connecting sales, labor, customers, and external factors into one picture.
Rich ManalangCoffee Shop Labor Cost: What the Number Should Be
Beverage-focused cafés typically target $80–120 in sales per labor hour — but the right number depends on your model. Here's how to calculate and use SPLH.
Rich ManalangWhy Your Coffee Shop's Busiest Days Aren't Always Your Most Profitable
High transaction volume doesn't equal high efficiency. Learn how SPLH and OPLH reveal which days are actually making you money.
Rich ManalangHow to Staff Your Coffee Shop Smarter: Weather, Holidays, and the Data
Scheduling based on last week is guesswork. Here's how to use weather forecasts and per-location holiday patterns to staff the right number every day.
Rich ManalangSame-Store Sales: The Metric Every Multi-Location Coffee Shop Owner Should Track
Opening a second location feels like growth. But is your first location still growing? Same-store comps are the only way to know.
Rich ManalangAre You Growing Your Coffee Shop or Just Getting Lucky?
Revenue going up doesn't tell you why. Learn how the new vs. returning customer split reveals whether your growth is real.
Rich ManalangWhy DoorDash Might Be Hurting Your Coffee Shop More Than Helping
DoorDash customers tip an average of 0.4%. In-store customers tip 12%. Add platform commissions and the math gets uncomfortable fast.